Expert Service

Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.

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Factory-trained technicians

Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.

Genuine OEM parts

From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.

State-of-the-art equipment

Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.

Exceptional service

We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.

Service Tools

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Make an appointment

Service Specials

See what's new

Ask a Tech

Send us a message

Parts Department

Find parts

Safety Recalls

View recalls

Owners Assurance

Our promise

Service Specials

Hyundai Air Filter

$5.00 OFF

Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/07/2026

Expires: 08/07/2026

Scheduled Maintenance

$10.00 OFF

A well-maintained vehicle can prolong the life of your investment and protect your resale value. Put your trust in our Hyundai-trained technicians who know your EV best and have the most up-to-date knowledge. Put your trust in the experts and feel confident that the job will be done right – the first time.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/07/2026

Expires: 08/07/2026

FREE Battery Test

FREE

Everyday driving conditions can affect your battery more than you think. Come in today for a FREE battery test.

Please present coupon at time of write-up. Cannot be used with any other applicable offer. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

Discount on Vehicle Service

SAVE

Discount on Vehicle Service
•Spend $100.00 – $199.99 and save $20
•Spend $200.00 – $299.99 and save $30
•Spend $300.00 – $399.99 and save $40

Discount excludes tire purchases. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

In-Cabin Air Filter Replacement

$5.00 OFF

Keep your heater, A/C and ventilation systems working properly. Help block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

Cooling System Special

$5.00 OFF

• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. - Coupon expires 08/07/2026

Expires: 08/07/2026

Hyundai Multi-Point Inspection

FREE

Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

We Sell Tires!

N/A

Get Hyundai authorized replacement tires for that original fit and performance. For optimal performance, gas mileage and safety, choose Hyundai authorized tires – only at your Hyundai dealer.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

Hyundai Wiper Blades

$10.00 OFF

See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades.
• Designed specifically for your Hyundai

Go to HyundaiAccessories.com for more information. Rear wiper blade is additional. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Columbia Hyundai. - Coupon expires 08/07/2026

Expires: 08/07/2026

Our facilities and amenities

With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.

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Expert staff and technicians

From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.

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Hyundai Service Tips & Videos

Vehicle maintenance

Vehicle maintenance

From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.

Learn More
Complimentary care

Complimentary care

Enjoy 3 years of complimentary maintenance at your local Hyundai dealer on any new 2020-2025 Hyundai model year.

Learn More
Educational content

Educational content

The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.

Learn More
Memory reset

Memory reset

Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.

Learn More

Customer Reviews


Columbia Hyundai

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DealerRater Mar 20, 2026

I had a wonderful experience with Chuck and Kevin at this Hyundai dealership! They have a pleasant and helpful attitude, and went above and beyond to make sure everything on my vehicle was properly taken care of. I would highly recommend taking your Hyundai vehicle here for service!

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DealerRater Mar 5, 2026

Service department has to be the worst in the Cincinnati area. Their app tells you one thing, the service writer tells you a second thing, and then hit you with a third when you come in. They set your service intervals to get you to come in and then tell you that your service isn’t covered. So then they try to get you to go ahead and pay for oil changes and other things since you drove the time to come in. Can’t get a hold of anyone when you call, total joke of a department. Avoid the ... Read More

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DealerRater May 4, 2025

Chuck and his tech crew took good care of me and were great at getting me in and out in a timely fashion.

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DealerRater Mar 13, 2025

service department advisors are NON existent. All my calls between 11 and 12 went into voicemail. Impossible to talk to a STILL ALIVE person just to set a regular maintenance for my 2024 Palisade. All calls went into voice mail then received at text, well response to their text did NOT NOT receveive ay responses. Wasting too much time to set a simple 15K maintenance schedule. GM should fire the GM service manager.Huyndai being the more luxurious brand, versus Kia, has not had the service to match the brand's image.

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DealerRater Nov 14, 2024

Service has gone down the drain at This dealership. Slow service, miscommunications among staff,& Disregard for customer

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DealerRater Oct 7, 2024

Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee.

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DealerRater Oct 6, 2024

16K service and software upgrades for my Hyundai ... was well taken care of by my service advisor Brendell. Very courteous and informative!

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DealerRater Oct 6, 2024

Sadly I was sent one amount for service in a email for my 90k mile service and then told that was incorrect. They should have honored the amount they provided. I have been dealing with them for a decade so that was disappointing.

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DealerRater Oct 6, 2024

Chuck Elliot was so helpful and kind when I went to get my oil change! The waiting room was also very clean and inviting.

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DealerRater Oct 5, 2024

0IL CHANGE WHILE I WAITED. Less than an hour. Enjoyed a bottle of water & some chips while I waited and appreciated I could bring my laptop & get some work done....

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DealerRater Oct 5, 2024

Fran was great! Body shop did an amazing job and car was returned to me early.

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DealerRater Oct 5, 2024

Arrived early for my appointment was welcome and escorted to the gentleman spoke to me about my service and he picked the paint stick to touch up the spots from rocks hitting my hood and driver’s side door.

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DealerRater Oct 5, 2024

Everyone was very nice, knowledge and efficient. I am satisfied with the services they provided.

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DealerRater Oct 5, 2024

Mr Owens got me in and out for an oil change within an hour and my car got washed which I love. Everyone was pleasant even though it was Friday afternoon.

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DealerRater Oct 4, 2024

Very professional and clean. Service was quick and easy. I will be back on my next service visit. I drive all the way from Hebron, Ky.

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DealerRater Oct 4, 2024

Ed in service was so nice and helpful. I came in without an appt because my car was making a weird noise. They were so busy, but Ed still took the time to help me out. He called with updates just like he said he would. Previous experiences at this dealership were not great. He has changed my mind, and I will use them again!

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DealerRater Oct 4, 2024

I use Columbia Hyundai to service my Santa Cruz, I am every satisfied with the service and appreciate their waiting room where I can work on my laptop and enjoy refreshments.

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DealerRater Oct 4, 2024

Great quick service. Everyone was very professional from the initial drop off until the process was complete.

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DealerRater Oct 4, 2024

They were so easy to work with on a warranty issue. Just had to bring the car in and they took care of everything.

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DealerRater Oct 3, 2024

Thanks for getting me in so quickly!! Everybody up at this location is extra SWEET!! Thank you Brindle!!

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DealerRater Oct 3, 2024

Short wait. Good product itemization. Could you add "mileage"? Love the free car wash and vac!

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DealerRater Oct 3, 2024

Usually have a good experience with service, but took 1 month to get my car back, as the part didn’t come in for a recall. Not sure why they wouldn’t postpone until the part was in(they delayed the service a week because the part wasn’t in yet).

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DealerRater Oct 3, 2024

Brindle was amazing to work with, he explained the issue and required repairs without talking down to me.

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DealerRater Oct 2, 2024

Clean waiting area with drinks and snacks, friendly and communicative staff (worked with Chuck from service)

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DealerRater Oct 2, 2024

Usually great service - has dropped off with its expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - made the appointment I expect to notch service

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DealerRater Oct 2, 2024

If your phone is going to be answered by a robot, and the message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered and the service department simply left for the night, holding my car overnight unnecessarily because no one could answer my questions about the services performed.

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DealerRater Oct 2, 2024

Pleasant interactions with employees but I don't like having to wait weeks for an appointment.

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DealerRater Oct 1, 2024

The hyundai service center is always efficient, very clean and they're friendly to work with

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DealerRater Oct 1, 2024

Excellent service and done very quickly. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town.

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DealerRater Sep 30, 2024

Left me sit for 3 and 1/2 hours no rental no loner they didn't care

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DealerRater Sep 30, 2024

I was having a problem with my 2017 Hyundai Elantra it shook and the oil can light came on, I took it out to Columbia Hyuandai and they said my Vin # was NOT on any recall list, but they could track the oil if I agreed to a new oil change, though I just had an oil change a week before. It cost me $200 and then I got my car back and on the first drive it did the same thing again. That cost me $800 I am afraid to drive it again and I had it towed twice to the dealer ... Read More

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DealerRater Sep 29, 2024

Very helpful in scheduling an appointment for 8000 mile service and service was performed as scheduled.

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DealerRater Sep 29, 2024

Please note that I had the the service at Columbia Hyundai, not Columbia Acura as the survey says.

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DealerRater Sep 29, 2024

chuck did a wonder full job getting us in to get the problem fix we were getting to go out of town. thank you Chuck

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DealerRater Sep 29, 2024

The service was as advertised, fast and efficient. didn't need to wait as long as they initially said. A thousand points for Chuck Elliott.

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DealerRater Sep 29, 2024

Service was fast. I had the oil changed and lubrication done. The dealership waiting room was clean and well stocked. Nice place to hang-out while vehicle was being serviced.

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DealerRater Sep 28, 2024

This location is different from the other Cincinnati locations. In a very good way. Everyone was friendly, attentive and knowledgeable. This location was also very clean and bright. Coming from a different city I will only go to this location for all services.

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DealerRater Sep 28, 2024

Super service !!! Super people !!! Great all !!! Thank you so much!!!!see you next time !!! Bay

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DealerRater Sep 28, 2024

Clean and organized. Made checking in and out very easy. Friendly people all around. Will be back

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DealerRater Sep 28, 2024

Excellent service and care from Chuck Elliot. He was very attentive and answered all my questions.

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DealerRater Sep 27, 2024

chuck was very helpful in getting the needed part ordered, and I brought the car back for install. Quick turn around.

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DealerRater Sep 27, 2024

Wonderful dealer! Been dealing with them for over 2.5 years and have never had a bad experience! Chuck was great!

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DealerRater Sep 27, 2024

Problem was fixed, but the car (trunk) was not put back together. Luckily I happened to check it & they then put it back together. Had I not checked I wouldn't have known how to do it & would have had to take the time to bring it back to them

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DealerRater Sep 27, 2024

Although we were not able to take care of the situation the initial visit was for, I did receive excellent customer service through out the process. My only feedback is that I feel a Hyundai policy limited a tech from being able to just fix the issue.

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DealerRater Sep 27, 2024

Everything was very well done and in a timely manner. Thank you Columbia Hyundai, thank you for everything. Sheesh great job

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DealerRater Sep 25, 2024

If I could give this dealership '0' stars I would. I was a customer of this dealership for 20 years and had purchased 6 cars from them with the latest being a 2020 palisade. The car was brand new when I purchased it. In the 4 years I had the car I had to have the gear worm, steering column, and windshield wiper motor replaced under warranty. When the car hit 60,000 miles it starting falling apart. I had to put $9,000 into the car in a 12 month time frame. It failed a oil consumption test, went through a chamber combustion cleaning, failed another oil consumption test ... Read More

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DealerRater Sep 25, 2024

you told us that the parts was in .Had to come back four time and when we got their you said got their and the parts wasn't their. Mad four times and still wasn't done

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DealerRater Sep 25, 2024

Eddie was the service manager that handled overseeing the work was done properly on my vehicle. I was pleased with the turnaround time and how he made sure everything was done to my satisfaction! The waiting room is very comfortable and clean!

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DealerRater Sep 24, 2024

The dealership makes me feel like a priority. My vehicle is repaired or maintained as well as I expect and is returned to me cleaner than at drop-off.

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DealerRater Sep 24, 2024

Everyone was super helpful and time efficient communication was excellent. friendly and caring of my time.

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DealerRater Sep 24, 2024

I felt like they were time efficient and communication was excellent. I trusted this location handling the service of my vehicle.

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DealerRater Sep 23, 2024

service center employees on front end of garage area + cashier were great, callbacks to organize a pickup of my vehicle was absolutely horrendous. i missed a call for a pickup for a later appt after a recalled part fix, called back shortly after and was hung up on twice immediately, then got through to the dealership's call director and they were impatient and unhelpful in just trying to help me, and then when they finally did, i was again immediately hung up on.

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DealerRater Sep 23, 2024

after i week in the shop and a detailed report on work done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it.

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DealerRater Sep 22, 2024

Everyone was super helpful. I came with my daughter in her stroller and was helped through all of the doors. Fast and efficient service!

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DealerRater Sep 22, 2024

not sure how you stay in business. quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser

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DealerRater Sep 22, 2024

New customer waiting area is modern and comfortable. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes.

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DealerRater Sep 21, 2024

Everyone is always friendly and my service is done quickly and perfectly. I am always happy to drive the distance here to have my car serviced.

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DealerRater Sep 20, 2024

I had a nice experience! The team was very helpful with the loan and the car!!!

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DealerRater Sep 20, 2024

Everyone was very courteous and friendly. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. Couldn’t have been better.

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DealerRater Sep 20, 2024

I was told that the issue with my Genesis GV70 would be investigated and I’d get a call back. It’s been three weeks and I haven’t received a call.

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DealerRater Sep 20, 2024

Complications developed during the service of my Genesis. The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service technician by phone, text, or bot. As a result I made multiple driving trips to speak to a technician. With luck my problems will finally be resolved in 3 days. After buying 3 cars from the dealer and be loyal re service, I was very disappointed with this service experience.l

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DealerRater Sep 19, 2024

Polite but unaware of my car history and their service recommendations. I was told I would receive free oil changes until 32,000 miles and your tech wanted to charge me for the service. I now have have a sticker in my auto stating I need to return in 4,000 miles for an oil change. I was told when I purchased this vehicle I would need to return in 8,000 miles for service. Why did your dealership allow me to drive double mileage if an oil change is due in 4,000? Displeased and disappointed…

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DealerRater Sep 19, 2024

I received excellent service. The appointment was on time, and The representatives were very polite.

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DealerRater Sep 18, 2024

Everyone at the dealership was so very helpful. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends.

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DealerRater Sep 18, 2024

Very professional and accomodating for a software recall that was complted on Saturday. Thank you very much

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DealerRater Sep 18, 2024

Service was handled as promised. Nice waiting area! It was very easy to bring my car in the service area.

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DealerRater Sep 18, 2024

Service representative was easy to work with. Car was finished in the time that they estimated to me.

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DealerRater Sep 15, 2024

Great customer service. Brought my car in for routine service and was finished in a quick timely manner.

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DealerRater Sep 15, 2024

Came in on a Saturday morning for an oil chg and tire rotation, had no problem getting them done.

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DealerRater Sep 15, 2024

Easy to schedule an appointment, great service, and they finished with my car very quickly.

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DealerRater Sep 14, 2024

Kind friendly and helpful. Serviced my vehicle quickly and efficiently. I recommend others to come to this dealership

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DealerRater Sep 14, 2024

I have received great service for years and that is why I continue to bring my vehicles here

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DealerRater Sep 14, 2024

The service was great. I am pleased with everything so far. I'll be back.

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DealerRater Sep 14, 2024

My service was handled very promptly and professionally, and I was very satisfied with it.

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DealerRater Sep 14, 2024

Hyundai service. Service needing done was well explained. Service was completed in a very timely manner.

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DealerRater Sep 13, 2024

Nothing but the best service, explained the service to be performed and completed in a timely manor.

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DealerRater Sep 13, 2024

Went in for an oil change and new wipers. Took an hour and a half and do not know if other fluid levels were checked or not. Nothing was mentioned on the bill as being checked other than tire pressure.

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DealerRater Sep 11, 2024

I waited on my car for six hours from 7:30am to 1:30 had to walk to a nearby restaurant for lunch. Work on the car ran over $2200 and had to take it back for a backordered catalytic converter. Even with all the work I had to take it back due to to the engine light coming on....then off. No recorded message so I had to wait another 2hrs. to find that out, only to assume it was maybe bad gas causing the unsteady run of the engine, rumbling and nearly stalling with light coming on. It was suggested I use ... Read More

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DealerRater Sep 11, 2024

Great service every time I go in. Everyone is pleasant and very helpful. Will be back

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DealerRater Sep 11, 2024

No complaints, I received good service and friendly service as well. It did take a while cause they were extremely busy.

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DealerRater Sep 10, 2024

Went to have tire pressure checked and Chuck did a fabulous job of getting my first checkup, including oil change and they got it done in record time. Thanks to Chuck Elliott and his crew for going above and beyond!!

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DealerRater Sep 10, 2024

Good service! They’re efficient and take care of customers. Never had any issues with scheduling or speed.

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DealerRater Sep 10, 2024

There was a misunderstanding with the cost of the service and the service manager, Jerry came right out and worked with me. He was very concerned with making me happy. I was very impressed with him.

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DealerRater Sep 9, 2024

Customer Service is always fantastic at Columbia Acura/ Hyundai. They are friendly and efficient and do a great job communicating the tine frame that I will be waiting, The waiting room is also extremely nice.

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DealerRater Sep 8, 2024

Service was great, my appointment was at 10:30am my car was taken to the service garage on time and the service manager told me about how long my vehicle would take and he was right on time Kudos to the whole service team and I won’t hesitate to recommend them to my friends.

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DealerRater Sep 8, 2024

Horrible service. Took almost 1hr to check out after car was ready because they couldn’t get an invoice right. My first time their they made me wait almost 3hrs, I asked several times about the car, they said it was done and waiting to be washed, never seen a wash take that long

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DealerRater Sep 8, 2024

I was Met with a smile and the service was done quickly with a car wash

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DealerRater Sep 7, 2024

Took me in without an appt., so was very pleased for that! Thank you ver much!

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DealerRater Sep 6, 2024

ROBIN FAULKNER AND KEN OGDEN WERE BOTH VERY HELPFUL AND THROUGH TO GET EVERYTHING DONE

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DealerRater Sep 6, 2024

Muy buena la atencion recibida por la persona que me atendió, al igual que fue muy rápido el servicio.

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DealerRater Sep 6, 2024

The service department they're all liars they tell you something's done and it's not

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DealerRater Sep 6, 2024

Service manager was very pleasant, service was fast, waiting room is very nice and the car wash had my car looking very good

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DealerRater Sep 5, 2024

The service was completed in the time they quoted. The waiting room was clean and roomy. I was treated to coffee and snacks. Everyone was pleasant and prompt. I would recommend them to anyone.

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DealerRater Sep 4, 2024

The team does a great job getting me and out and I love the car wash

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DealerRater Sep 3, 2024

Dealer was great to work with. Very friendly and courteous. Also got the job done quickly.

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DealerRater Sep 1, 2024

I had an incredible experience at Columbia Hyundai!! JD Dean was my sales person and he was exceptional ...so patient and thorough and great follow up!! I worked with Rich Neise in the financing and he was so great too!! So thorough and explained everything in detail that I appreciated...very patient and so nice!! I felt like I met 2 new friends...John McFarland was also so nice and welcoming...what a great experience as usual with the Joseph Auto Group!!

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DealerRater Aug 31, 2024

Professional, courteous, timely and knowledgeable! Waiting area was clean and offered drinks, terrific reading material and on time with vehicle completion.

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DealerRater Aug 31, 2024

Arrived at 8:30AM out around 11:30. Was told would take 3.5 hrs to complete!

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DealerRater Aug 31, 2024

I went in for routine oil change. Said I needed 15K service, I agreed, and they began work. When they checked the car over, they said I needed additional work, which I agreed to and they completed the work. They saved me an additional trip to the dealership, by completing all the needed work while I was there.

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DealerRater Aug 30, 2024

Tyler Hickey helped me and he was excellent. He explained what needed to be done and what the cost was. The car was ready when promised and he texts me to let me know it was ready.

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10981 Montgomery Road, Cincinnati, OH, 45249
Columbia Hyundai 39.263094, -84.336846.